Southside Massage Retreat
Hours and Scheduling
By appointment only, therapist hours may vary daily!
 
Monday-Friday 9am-6pm
 
Saturday 9am-4pm
 
 

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the FULL amount of your appointment this is also including gift certificates. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their missed appointment. If you have a gift certificate, it will no longer be redeemable and will be put forth towards the missed appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
 
*We do not and will not refund rendered appointments.* 
 
 


We look forward to serving you!